Investigation reports

The South Eastern Health Trust failed to tell a man about changes to his mother’s nutritional plan and the process of her palliative care.

We found that the Southern Trust should have put in place a plan to treat and monitor a patient’s symptoms earlier than it did.

A man complained about the care and treatment his late wife received by the South Eastern Trust.  Our investigation found no failures.

A man sought assurance that his wife had been cared for appropriately in hospital.  We partially upheld the complaint.

A woman complained that her late father was “left to suffer” in pain at the Ulster Hospital.  We found no failures in his care and treatment, but said that the Trust’s communication with the woman during her father's final days could have been clearer.

We upheld a complaint from a woman who failed to get an epidural in the Ulster Hospital before she gave birth.

The Ombudsman has partially upheld a complaint about the care and treatment of man while he was an in-patient in the Lagan Valley Hospital in 2017.

A woman complained about the treatment her late mother received in hospital.  We found a number of failures by the South Eastern Health Trust, including that the patient did not receive the right medication following a stroke.

A woman complained about the treatment given to her mother in the Emergency Department of the Ulster Hospital.  We found her treatment on the whole was appropriate, but made a number of training recommendations for nursing staff.