Ombudsman partially upholds complaint about handling of planning application

The Ombudsman has found that a planning officer dealing with a man’s application considered the appropriate policies and took a planning consultant’s views into account before making her decision.    

  • Corporate news

Councillor suspended for 5 months following drink-drive offence

The Northern Ireland Local Government Commissioner for Standards has imposed a 5 month suspension on Councillor Thomas Hogg (Antrim and Newtownabbey Borough Council) following an Adjudication Hearing held in Belfast (28 January 2019).

  • Media statements

Ombudsman proposes investigation into Department’s handling of Personal Independence Payments (PIPs)

The Northern Ireland Public Services Ombudsman has informed the Department for Communities that she is proposing, under new powers, to launch an investigation into the way the Department administers Personal Independence Payments (PIPs). The welfare benefit replaced Disability Living Allowance in June 2016.

  • Corporate news

Ombudsman asks Housing Executive to look again at grant application

The Public Services Ombudsman has upheld a complaint from a member of the public who complained about the way the Housing Executive handled her request for a grant to buy a property.

  • Corporate news

Annual Report 2017-2018

The Local Government Commissioner for Standards, Marie Anderson, has today issued her Annual Report for 2017-18.

  • Media statements

Investigation of a complaint against the Victims and Survivors Service

The Ombudsman has partially upheld a man’s complaint about the actions of the Victims and Survivors Service.

  • Corporate news

Councillor suspended over conflict of interest breaches

The Local Government Commissioner for Standards, Marie Anderson, has imposed a 3 month suspension on Councillor George Duddy (Causeway Coast and Glens Borough Council) following an Adjudication Hearing held yesterday (13 December).

  • Media statements

Commissioner rules on first local government conflict of interest case

The Northern Ireland Local Government Commissioner for Standards has imposed a 3-month partial suspension on Alderman Jim Rodgers (Belfast City Council) following an Adjudication Hearing held in Belfast yesterday (5 December 2018).

  • Media statements

New schools remit contributes to rise in complaints to Ombudsman

A report released today has revealed that enquiries to the Northern Ireland Public Services Ombudsman increased by 37% in the last year. Out of the 4,987 calls and enquiries received by the Office in 2017-18 (compared to 3,385 the previous year), a total of 665 were forwarded for further investigation (up 23% from 2016-17).

  • Corporate news
  • Press releases

Patient was discharged prematurely from hospital’s Emergency Department – Ombudsman

Investigation concludes that further observations should have been carried out and discharge delayed until patient was well enough to tolerate fluids and food.

  • Corporate news

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