The Ombudsman has partially upheld a man’s complaint about the actions of the Victims and Survivors Service.

The Local Government Commissioner for Standards, Marie Anderson, has imposed a 3 month suspension on Councillor George Duddy (Causeway Coast and Glens Borough Council) following an Adjudication Hearing held yesterday (13 December).

The Northern Ireland Local Government Commissioner for Standards has imposed a 3-month partial suspension on Alderman Jim Rodgers (Belfast City Council) following an Adjudication Hearing held in Belfast yesterday (5 December 2018).

A report released today has revealed that enquiries to the Northern Ireland Public Services Ombudsman increased by 37% in the last year. Out of the 4,987 calls and enquiries received by the Office in 2017-18 (compared to 3,385 the previous year), a total of 665 were forwarded for further investigation (up 23% from 2016-17).

Investigation concludes that further observations should have been carried out and discharge delayed until patient was well enough to tolerate fluids and food.

Investigation finds NIHE acted appropriately in dealing with request to evict tenant.

Our latest Quarterly Bulletin contains a link to our new animated video and a selection of our latest investigation reports.

Ombudsman finds that man’s ‘red-eye’ should have been monitored more closely while he was in hospital, and that an earlier diagnosis would have improved the chances of his vision being retained. (4 October 2018)

An Ombudsman investigation has found that a hospital patient should have been given higher levels of fluid in the days before he died, but that while this may have prolonged his life for a time his death could not have been avoided. (28 September 2018)

An investigation has found that staff from the Ulster Hospital followed full and appropriate procedures when they discharged a patient who had been in their High Dependency Unit while undergoing treatment for a serious illness. (19 September 2018)