Ombudsman finds that patient was given adequate information about her medical condition on discharge from hospital

An investigation has found that staff from the Ulster Hospital followed full and appropriate procedures when they discharged a patient who had been in their High Dependency Unit while undergoing treatment for a serious illness. (19 September 2018)  

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Interim Adjudication Hearing

PRESS RELEASE

The Acting Northern Ireland Local Government Commissioner for Standards has decided to suspend Independent Councillor Jolene Bunting (Belfast City Council) for four months while an investigation into complaints against her are ongoing.

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Investigation critical of Transport NI’s failure to provide and record reasons why four planning applications were considered acceptable.

An investigation into the way Transport NI (now DfI Roads) dealt with consultation responses to a planning application has led to the Ombudsman making a number of recommendations. (17 September 2018)  

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Family receive apology over failings during Serious Adverse Incident investigation

Health and Social Care Trust agrees to Ombudsman ‘action plan’ to improve the way it deals with families during investigations into Serious Adverse Incidents.

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Ombudsman asks Department to refund complainant after finding it unfairly recovered payment of farming subsidy

A number of recommendations have been made by the Ombudsman after an investigation revealed that unclear guidance to applicants led to confusion over eligibility of Single Farm Payments.  

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Investigation finds that Department did not respond adequately to complaint

The Ombudsman has recommended that the Northern Ireland Civil Service review elements of their Dignity at Work policy after she found maladministration in the way the Department for Communities handled a complaint from a member of the public.  

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Consultant provided appropriate care to patient following workplace accident

The Ombudsman has concluded that a hospital pain management consultant provided proper care to a patient who had been electrocuted in an accident at work.

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Trust failed to provide adequate care and treatment to patient during last weeks of her life

An investigation has found a number of failures by the Southern Health and Social Care Trust in relation to a patient’s care and treatment, and that appropriate and timely intervention may have alleviated her discomfort and distress in the last weeks of her life.

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Complaint about GP not upheld

Ombudsman finds that GP ‘followed good practice and relevant clinical standards’ during patient’s breast cancer examinations.

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Ombudsman signs Memorandum of Understanding with Children’s Commissioner

Marie Anderson and the Northern Ireland Commissioner for Children and Young People, Koulla Yiasouma, have today (28 June) signed a Memorandum of Understanding setting out ways in which their Offices will consult, co-operate and disclose information while carrying out their respective functions.

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