Our Quarterly Bulletin highlights some of our most recent investigation reports and provides other updates on our work.

Welcome to our new website!

We hope its welcoming design and clear layout will help you understand our work and how we can help you.

If you have any thoughts or suggestions on how we could improve things, we would be grateful for your feedback to communications@nipso.org.uk

We found failures in Causeway Coast and Glens Borough Council’s decision to take no action over an independent report which was critical of its senior staff.

Read our investigation report.

Alderman John Smyth (Antrim and Newtownabbey Borough Council) has been suspended from sitting on the council’s Planning Committee for three months following an Adjudication Hearing held on 15 June.

An Ombudsman report released today has found that the significant and repeated failures to properly update patients on healthcare waiting lists in Northern Ireland  amounted to ‘systemic maladministration’, and in many cases had a detrimental impact on the health and wellbeing of those waiting.

A report issued today has found that the Department for Communities has implemented a number of recommendations relating to how it uses further evidence in support of Personal Independence Payments, but that it must do more to improve the system for claimants.