Health and Social Care Trust agrees to Ombudsman ‘action plan’ to improve the way it deals with families during investigations into Serious Adverse Incidents.
A number of recommendations have been made by the Ombudsman after an investigation revealed that unclear guidance to applicants led to confusion over eligibility of Single Farm Payments.
The Ombudsman has recommended that the Northern Ireland Civil Service review elements of their Dignity at Work policy after she found maladministration in the way the Department for Communities handled a complaint from a member of the public.
The Ombudsman has concluded that a hospital pain management consultant provided proper care to a patient who had been electrocuted in an accident at work.
An investigation has found a number of failures by the Southern Health and Social Care Trust in relation to a patient’s care and treatment, and that appropriate and timely intervention may have alleviated her discomfort and distress in the last weeks of her life.
Marie Anderson and the Northern Ireland Commissioner for Children and Young People, Koulla Yiasouma, have today (28 June) signed a Memorandum of Understanding setting out ways in which their Offices will consult, co-operate and disclose information while carrying out their respective functions.
An investigation into a complaint from a member of the public about the care and treatment provided to her late husband by three hospitals in the Belfast and South Eastern areas has led to a number of recommendations being made to the Trusts.
