14 findings available

Ombudsman asks Department to consider all options to address historic concerns over unfinished road.

A road in Larne remains unfinished because the necessary controls or conditions were not put in place before the work began.

Investigation Report
Upheld

Complaint about Primary School partially upheld

A woman complained about her daughter’s teacher and of the school’s failure to act on her concerns.

Investigation Report
Upheld

Complaint about council’s handling of a planning application

We asked Mid and East Antrim Council to apologise to a man for failures in the way it dealt with a planning application.

Investigation Report
Upheld

Complaint about council’s decision to approve planning application

Mid and East Antrim Borough Council failed to fully record the reasons why it approved a planning application for a domestic garage.  However, we found it would not have reached a different decision had the failings not occurred.

Investigation Report
Upheld

Strengthening our roots: an overview report on tree protection in the planning system

This report was prepared in response to concerns about the protection given to trees and the lack of enforcement action following reported breaches of Tree Preservation Orders (TPOs).

Own Initiative Investigation

Investigation of a complaint against a Primary School

The parents of a child with special educational needs complained that his primary school was not giving him the support he needed. 

We upheld the complaint and made a number of recommendations to the school.

Investigation Report
Upheld

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