Investigation reports

A woman complained that her late father was “left to suffer” in pain at the Ulster Hospital.  We found no failures in his care and treatment, but said that the Trust’s communication with the woman during her father's final days could have been clearer.

We asked the Western Health Trust to reflect on what it might have done differently in the treatment of an elderly patient in Altnagelvin Hospital.

We upheld a complaint from a woman who failed to get an epidural in the Ulster Hospital before she gave birth.

An investigation into complaints about the end of life care received by a man in the South West Acute Hospital has found that he was treated appropriately by medical staff.

The Ombudsman has partially upheld a complaint about the care and treatment of man while he was an in-patient in the Lagan Valley Hospital in 2017.

A woman complained about the treatment given to her late mother in the Royal Victoria Hospital.  We found the patient’s care was largely appropriate, but asked the Trust to apologise to her daughter for the insufficient pain relief given to her mother over a 2 day period.

A woman questioned whether a GP Practice missed opportunities to pick up on identify her late mother’s blocked intestine.  We found no evidence of failures by the Practice.

A woman who feared she had cancer complained that the Southern Health Trust should have operated to remove her womb.  Our investigation found no failures by the Trust.