Investigation reports

Our report found that an endometriosis patient did not receive hormonal treatment to help her condition during her four year wait for surgery.  We also found that the health trust only invited her for hospital appointments when prompted to do so by the patient and her GP.

We found that the Belfast Health and Social Care Trust acted appropriately when stopping a patient's pain relief injections, but asked it to reflect on the best way to manage the issues around patients having treatments withdrawn that, to them, have resulted in benefits.

Our investigation into a complaint about the Southern Health and Social Care Trust found that it did not consider all of the available information when making a child’s autism diagnosis.  We asked it to apologise to the child and her mother after appropriate intervention and support only became available following a correct diagnosis over two years later.

The Belfast Health & Social Care Trust is setting up a process to tell GPs when it has downgraded their referrals after we asked it to apologise to a patient who had complained about a delay in treatment.

We've reminded the Cedar Foundation about its record keeping and complaint handling responsibilities after we investigated a man’s complaint about his exclusion from its Social Inclusion Service.