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Your search has returned 410 resultsRecommendations made to care home following investigation of complaint
A report has criticised elements of the care and treatment provided to an elderly patient in Domnall Care Home (Belfast).
Trust carried out proper investigation into care home resident’s unexplained fracture
We concluded that the investigation by the Belfast Health and Social Care Trust followed all relevant guidelines, but asked it to remind staff of the importance of routinely consulting the GPs of vulnerable adults when carrying out future investigations.
Treatment of a patient at the Royal Victoria Hospital, Belfast
We investigated how a patient was treated in the Royal Victoria Hospital after he suffered a cardiac arrest. We found that the Belfast Trust carried out all observations, tests and procedures in line with the appropriate policies and guidelines.
GP practice apologises over care of patient
We investigated a complaint about the treatment a man received from his GP practice shortly before he took his own life.
We upheld parts of the complaint.
Home visits to vulnerable patient were necessary to ensure his safety
A woman complained that frequent visits by carers caused her brother to experience unnecessary stress and anxiety. We found the visits were undertaken in line with the relevant guidance and procedures.
Complaint about Department's investigation into waste management concerns
A man said the Department of Agriculture, Environment and Rural Affairs failed to investigate his reports of unlawful activity by a waste management company.
We upheld parts of the complaint.
Trust to apologise for failures in care of diabetic patient
The Northern Trust failed to keep proper records of a patient's food intake, and didn't provide him with insulin after he experienced an episode of hypoglycaemia.
The care and treatment of a patient in Antrim Area Hospital
A woman complained that the Northern Trust should have consulted her and her family when making decisions around the care of her late mother.
We found the Trust's decision making at the time was appropriate, but were critical of the way it dealt with her complaint.
The care of a patient by the Southern Trust’s Home Treatment Crisis Response Service
A complainant raised concerns about how the Southern Trust cared for her vulnerable sister.
Our investigation found a number of failings by the Trust.
Concerns about treatment of care home resident should have been passed on sooner
The Belfast Trust failed to keep a proper record of how it responded to allegations from a whistleblower. It should also have informed the resident’s wife of the allegations at an earlier stage.