Investigation reports

A man said that his partner could have avoided emergency surgery had she received better treatment from the Southern Health and Social Care Trust. 

We did not uphold the complaint.

A woman whose autistic daughter needed constant care and attention complained that the lack of a dedicated social worker left her feeling ‘isolated and let down’. We upheld the complaint, but recognised the difficult position faced by the health trust over a prolonged period which contributed to the failures.

We found that the care provided by Craigavon Area Hospital to a woman and her new born baby was appropriate, but upheld the complaint that they were discharged prematurely.

We found that a letter sent by a GP Practice to patient was appropriate and followed relevant guidelines.

The parents of a woman with multiple healthcare needs complained that she should have been cared for in a nursing home rather than a residential home.  Our investigation found that the Trust properly assessed the woman’s needs and cared for her appropriately.

We asked a GP practice to apologise after we found that despite a woman’s history of skin cancer it did not urgently refer her to a dermatologist.

The Belfast Health Trust has apologised to a man after our investigation found failures in the care of his late wife.

Our investigation found that the GP Practice properly managed the patient’s medication, and that it made appropriate referrals for further testing.